Terms & Conditions

Please read these terms carefully before placing an order on our website.

Agreement to Terms

By accessing this website and placing an order, you agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations.

If you do not agree with any part of these terms, please do not use our website.

Order Policy

  • All orders are subject to product availability.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Orders are confirmed only after successful verification via phone call or message.

  • Prices are listed in Nigerian Naira (₦) and may change without prior notice.

  • Payment-on-delivery orders may require a commitment fee (where applicable).

Fraudulent or fake orders will result in cancellation and possible blacklisting from future purchases.

Shipping & Delivery

We use your information to:

  • We deliver nationwide across Nigeria.

  • Delivery timelines may vary depending on location.

  • Customers must provide accurate delivery information.

  • Once a product is handed over to the delivery partner, risk transfers to the customer upon delivery confirmation.

  • Customers must inspect the product at the point of delivery before acceptance.

Failure to inspect the product at delivery may limit eligibility for certain claims.

Payment Terms

We accept:

  • Payment on Delivery (where available)

  • Bank Transfer

  • Secure Online Payments

Full payment or agreed commitment fees must be completed before order processing (if applicable).

We do not store card details on our servers.

Returns & Refunds

We offer returns under the following conditions:

  • Product must be unused

  • Must be returned in original packaging

  • Must be reported within 24–48 hours of delivery

Refund Process:

  • Refunds are processed after inspection and approval.

  • Delivery fees are non-refundable.

  • Refund processing time: 3–7 business days (where applicable).

We reserve the right to reject returns that do not meet the stated conditions.

Limitation of Liability

We are not liable for:

  • Indirect or consequential damages

  • Misuse of products

  • Damage caused by improper handling

  • Delays caused by logistics partners

  • Events beyond our control (force majeure)

Our maximum liability shall not exceed the purchase price of the product.

Product Disclaimer

Product images are for illustration purposes. Slight variations in color or design may occur due to lighting or manufacturing updates.

All product descriptions are provided to the best of our knowledge.

Intellectual Property

All website content including logos, images, text, and designs are the property of [Your Brand Name] and may not be copied, reproduced, or distributed without written permission.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding these Terms & Conditions:

Our website address: www.lux-tronic.com

Business Location: Ibadan, Nigeria

Email: [email protected]

Phone: +234 916 648 4969