Shipping & Delivery Information

Transparent timelines. Structured process. Reliable nationwide delivery.

We are committed to ensuring every order is processed carefully and delivered securely.

Delivery Timelines

We offer same-day delivery or delivery within 24-72 hours deppending on your location across Nigeria.

Please note: Delivery timelines may vary slightly due to logistics or high-demand periods.

Orders are processed only after confirmation.

Order Confirmation Process

To ensure accurate deliveries and minimize failed orders, every customer receives a confirmation call before dispatch.

Your order is processed only after:

  • Phone confirmation

  • Verification of delivery address

  • Confirmation of availability

This structured system helps us serve serious customers efficiently.

Commitment Fee Policy

To confirm your order and reserve your delivery slot, we require a ₦5,000 commitment fee.

This policy helps us:

  • Process only serious orders

  • Reduce failed deliveries

  • Maintain efficient nationwide logistics

The commitment fee is fully refundable if:

  • The item arrives damaged

  • The item delivered is different from what you ordered

We value transparency and fairness in every transaction.

Damaged or Incorrect Items

Every item is inspected and securely packaged before dispatch.

However, in the rare case that your item arrives damaged or incorrect:

  • Contact our support team immediately.

  • Provide clear evidence (photos or videos).

  • We will review and resolve promptly.

If verified, the commitment fee will be refunded and appropriate action taken.

Customer satisfaction is our priority.

Refund & Payment Policy

Please note:

  • The commitment fee is refundable only if the item is damaged or incorrect.

  • The fee is non-refundable for failed deliveries due to customer unavailability or order cancellation after dispatch.

  • Pay on Delivery balance is paid upon receiving the product.

We encourage customers to place orders only when ready to receive delivery.

We are committed to delivering premium watches with professionalism and integrity.

Our structured delivery system ensures:

✔ Serious order processing

✔ Secure nationwide shipping

✔ Transparent communication

If you have any questions, our support team is available to assist you.