Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

Who We Are

We are a Nigerian-based luxury watch retailer providing premium watches and accessories through our online platform.

Our website address: www.lux-tronic.com

Business Location: Ibadan, Nigeria

Email: [email protected]

Phone: +234 916 648 4969

We are committed to protecting your personal information and maintaining transparency in how it is handled.

Information We Collect

When you visit our website or place an order, we may collect:

✔ Full Name

✔ Phone Number

✔ Email Address

✔ Delivery Address

✔ Payment Information (commitment fee confirmation only)

✔ Device and browser data

✔ Facebook Pixel / Google tracking data

This information is collected to process orders, improve user experience, and deliver targeted advertisements.

How We Use Your Information

We use your information to:

  • Process and confirm orders

  • Arrange nationwide delivery

  • Communicate order updates

  • Improve our website performance

  • Run Facebook and Google advertisements

  • Prevent fraudulent orders

We do not sell, rent, or trade your personal information to third parties.

Cookies & Tracking Technologies

Our website uses cookies and tracking tools such as:

  • Facebook Pixel

  • Google Analytics

  • Google Ads tracking

These tools help us:

  • Understand visitor behavior

  • Improve website performance

  • Show relevant advertisements

You may disable cookies in your browser settings, though some features may not function properly.

Data Protection & Security

We implement reasonable security measures to protect your personal information from:

  • Unauthorized access

  • Misuse

  • Disclosure

  • Alteration

Payment details are not stored on our servers.

Third-Party Services

We may use trusted third-party providers for:

  • Payment processing

  • Delivery logistics

  • Advertising services

  • Website hosting

These providers are required to maintain confidentiality and security standards.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (where applicable)

To make a request, please contact us at: [email protected]

Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised date.